Your website, answering customers at 2 AM.
Always Open is a chat bubble for your website. It answers questions from your own information, day or night, and when it can't, it takes the customer's name and number and sends them to you.
Customers have questions when you're not there.
People shop after work. If nobody answers, they ask the next business on Google.
Prices, hours, area, "do you do…?" Your team answers them all day, every day.
"Contact us" forms feel like a black hole. A quick answer keeps people on your site.
Up and running in a day.
You don't need to be technical. We set it up with you.
It reads your website
We point it at your site. It learns your services, prices, hours and the area you cover.
You check what it learned
Add anything it missed, and list the topics it should never answer, like exact quotes or legal questions.
It goes on your site
One line added to your website and the chat bubble appears on every page, in your colors.
You see every conversation.
- Answers from your information only. It doesn't make up prices or promises. If it isn't sure, it says so.
- Leads sent to your email. Name, number and what they asked, so you can call back in the morning.
- Your own dashboard. Chats this week, what people ask most, and what it couldn't answer, so you can teach it.
- Knows your hours. It tells people when you're open and when to expect a call.
- Works on phones. Most customers will use it on their phone, so it's built for that first.
Any business with a website and a phone.
Good questions.
Will it make things up?
It only answers from your website and the notes you give it. If the answer isn't there, it says it isn't sure and offers to have you call them back.
Can I control what it says?
Yes. You can add facts, change its greeting and tone, and list topics it should never answer, like exact quotes, discounts or legal questions.
Do I need to change my website?
One line is added to your site. We can do that for you, and it works with WordPress, Wix, Squarespace, GoDaddy and most other builders.
What does it cost?
Every business is a little different, so we quote after a free consultation. Running costs are low, so it's built to pay for itself with a single extra customer.
Can I try it first?
Yes. The chat on this page is Always Open, and there's a full demo for a sample home inspection business at chat.gtexpected.com/demo.
Stop missing customers after hours.
Book a free consultation. We'll show you a sample on your own website before anything is set up.